Shipping policy

 

Shipping Prices and Time:

Processing time is within 1 Business Day, so orders ship out the following business day!!
Standard USA shipping is a flat fee of $4.99, which takes 5-7 business days.
Express USA shipping is a flat fee of $24 and it takes 1-2 business days.
We currently only ship within the United States and Canada.
Canada shipping will take 5-7 business days for $35.

** Please note: Any item mailed to Canada may be subject to the Goods and Services Tax (GST) and/or duty. Regulations are enforced by Canada, and these fees are outside of our shipping costs. Please click here for more information.

*** FEDEx orders cannot be scheduled for pickup at their fulfillment centers.***

*** Please keep in mind that express shipping does not speed up the processing time on your order.***
Processing time is within 1 Business Day. But in the event of high order volume, the order will be shipped the following business day (Mon.-Fri.)

My tracking says delivered, but I haven’t received my package – what do I do?

We recommend checking with your neighbors to see if it was accidentally delivered somewhere nearby.

You can also contact the carrier directly to verify that they no longer have the package. The phone number for FedEx is 1-800-Go-FedEx. The phone number for USPS is 1-800-ASK-USPS® (1-800-275-8777). If your shipment can’t be located, please contact us for assistance. Email us at hello@femishair.com

Please make sure to also enter the correct shipping address – street number and name, apartment or suite number, city, state, and zip code.

We are not liable for packages that are sent to the wrong address when the address information is entered incorrectly.

Do you ship to P.O. boxes?

We only ship to a valid residence, company or hotel address for a successful delivery.

REFUNDS:
Not the style you were looking for and wanted to exchange for something else? No problem! Just send it back to us within 14 days, and we will send out your requested style.

We honor this for up to 14 days after purchase. Click here to read our Refund Policy.